Privacy Policy

This website ("website") is operated by Brabantia, which includes Brabantia stores and services. This privacy policy only covers information collected on this website and does not cover any information collected offline by Brabantia. All Brabantia websites are covered by this privacy policy.

Brabantia Security

Personal information provided on this website and online transactions are transmitted through a secure server. Brabantia is committed to maintaining the confidentiality and security of your personal data. We employ physical, electronic, and administrative procedures to safeguard the information we collect, including encrypted connections and restricted access to data servers.

Our website uses Secure Sockets Layer (SSL) encryption to protect your personal information during transmission. This ensures that data such as your name, address, and payment details are kept secure. Please note that standard emails are not encrypted and should not be used to send sensitive information.

Brabantia Privacy Policy

To ensure we provide the best experience, Brabantia uses information collected through interactions with you, as well as from third parties. This privacy policy outlines how we handle and protect your personal data and describes the choices available to you.

We may update this policy periodically to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review it regularly.

The Information We Collect

You may browse the Brabantia website without sharing personally identifiable information. However, we may request such information at different points on our website for full access to certain services or features.

Information we may collect includes:

• Full name
• Contact details, including email address and phone number
• Demographic information such as location and preferences
• Other details relevant to customer surveys, support, or promotional offers

We also collect information regarding your browsing behavior, such as IP address, pages visited, and products viewed. For details, refer to the List of cookies we collect.

How We Use The Information We Collect

Brabantia collects information to understand your needs and deliver a personalized experience. We may use your data to:

• Maintain internal records
• Improve our website, products, and services
• Send promotional emails or updates
• Conduct market research
• Customize content based on your preferences

Security

We take data security seriously and have implemented safeguards to protect against unauthorized access or disclosure of personal information collected online.

Sharing Your Information

Within Brabantia: The collected information may be shared across our affiliated services to enhance your experience.

Service Providers: We may share your information with partners who help us manage website operations, email distribution, marketing, payment processing, and more. These partners are bound to strict confidentiality agreements.

Other Companies: Occasionally, we may share your information with trusted partners offering services or products you may find relevant.

Business Transitions: If Brabantia undergoes a business transition, such as a merger or acquisition, your personal data may be transferred as part of that process. You will be notified of any changes in the handling of your information.

Legal Compliance: We may disclose your information if required by law or to protect our legal rights or the rights of others.

Your Choices

You may opt out of promotional emails or communications by contacting Brabantia Customer Support or using the unsubscribe links in our emails. You may also configure your browser to disable cookies, though this may limit some functionality on our website.

Your Privacy Rights

Depending on your location, you may have the right to request information about how your data is used, to access or correct your data, or to request its deletion. Please contact us directly for any such requests.

Cookies and Tracking Technologies

Brabantia uses cookies to enhance your browsing experience, analyze web traffic, and provide personalized content and advertising. You may choose to accept or decline cookies in your browser settings.

Cookies help us identify which pages are visited most often, and allow us to improve website performance. Some cookies are essential for the functioning of our store.

List of Cookies We Collect

The table below outlines the cookies used by Brabantia and what they store.

COOKIE name	COOKIE Description
CART	Associates your session with your shopping cart.
CATEGORY_INFO	Stores category information for faster page loading.
COMPARE	Tracks products in the comparison list.
CUSTOMER	Encrypted identifier of your customer account.
CUSTOMER_AUTH	Indicates whether you are logged in.
CUSTOMER_INFO	Encrypted information about your customer group.
CUSTOMER_SEGMENT_IDS	Stores your customer segment ID.
EXTERNAL_NO_CACHE	Flag indicating if caching is disabled.
FRONTEND	Your session ID on the server.